Hand your email programme to a dedicated Mailercloud email specialist. They take care of setup, quality checks, scheduling and sending, and report back every month — so you get the results of email marketing without doing the day-to-day yourself.
What's new

• A dedicated specialist who learns your brand, audience and goals, starting with a kickoff call
• End-to-end campaign management — setup, QA, scheduling and sending, with ongoing reviews as campaigns run
• A monthly report covering what was sent, how it performed, what we did and what's next
• Available on any plan, including Free — one subscription, monthly or yearly (save 20% yearly)

Mailercloud now keeps a suppression list for your API sending. Hard bounces and spam complaints are added on their own, every future send to those addresses is rejected before it leaves the platform, and you can review, add to or export the full list whenever you need to.
What's new

• Hard bounces and spam complaints are suppressed automatically, with the mailbox provider's SMTP response saved against each address
• Add your own addresses manually or import a do-not-contact list from CSV or TXT — large files run in the background and you get an email when done
• Search, filter by reason or date, sort, and export the list to CSV
• Reactivate a recipient in one click, or manage everything through the API with your API key

Paste your website address and Mailercloud builds your brand kit for you — logo, colours, fonts, social links and footer details, saved once. From then on, every new email, webform and subscriber page starts on-brand.
What's new

• Build it from your website — or set it up by hand in a couple of minutes
• New emails open already branded — logo, colours and fonts in place from any layout or theme
• One switch brands your unsubscribe page, webforms and double opt-in email
• Up to 5 kits per account, live desktop and mobile preview, and your existing emails are never changed

Mailercloud now builds webforms for you — describe the form you want in plain language, and Mailercloud AI generates it in seconds: fields, copy, layout, and display rules.
What's new:

• Build with AI — type a description like "a pop-up newsletter signup collecting email and first name" and your form is ready to edit
• Import from URL — paste a link to any page with a form, and its fields are rebuilt automatically
• Redesigned builder — drag-and-drop fields, side-by-side rows, content blocks, and multi-step forms
• New field types — star rating, NPS scale, image choice, date picker, and hidden fields
• Smarter display rules — exit intent, scroll depth, frequency caps, plus device, URL, and country targeting
• Form analytics — views, submissions with conversion rate, and new contacts, in-app and via API

Mailercloud now lets you fully brand your unsubscribe page — and see exactly why contacts opt out — turning every unsubscribe into feedback you can act on.
Until now, anyone who clicked unsubscribe landed on a plain default page, and you never found out why they left. That changes today. You can customise the entire experience and read the reasons back as analytics.
Key highlights:

• Brand it your way — add your logo, brand name (fallback text), button colour, and your own heading and message.
• Ask why they're leaving — turn on a Departure Reason Survey with the reasons you choose.
• Success page with Resubscribe — show a branded confirmation and give contacts a one-click way back if they change their mind.
• Preview on any device — check desktop, mobile, and tablet before you publish.
• Reasons per campaign — open a campaign's report → Unsubscribes & Complaints for a full reason breakdown, plus a who-unsubscribed list you can export.
• Reasons account-wide — Audience → Summary shows the same breakdown across all your campaigns.

Mailercloud now supports Role-Based Access Control (RBAC), giving account owners full control over who can do what. Invite your team, assign the right role, and fine-tune permissions so everyone has exactly the access they need — no more, no less.
Key highlights:

• Five built-in roles — invite teammates as Owner, Admin, Manager, Analyst, or Viewer
• Fine-tuned permissions — tailor each user's access to match their responsibilities
• Request Access prompt — when a user attempts a restricted action, the owner receives a request to approve
• Safer collaboration — protect sensitive settings while letting your team work efficiently

You can now sign up and log in to Mailercloud with your Google or Microsoft account — no password to remember. It's faster to get in, and just as secure.
Key highlights:

• One-click sign-in — log in with Google or Microsoft, no password needed
• Dual login supported — already have a password? Keep using it, or set one anytime from Account → Security to use either method
• Works everywhere — available for new signups, existing accounts (auto-linked on a matching verified email), and team invites

We've rolled out improvements to the API Platform Activity page, giving you deeper visibility into every email your application sends. You can now inspect the exact content of each message and pinpoint activity faster with a new set of filters.

Key highlights:

• Email content preview — view the sent message as HTML, plain text, or .eml directly from the activity log
• Filter by sender — narrow activity down to a specific sending address
• Filter by IP — see all activity from a particular sending IP
• Filter by recipient provider — isolate emails sent to Gmail, Outlook, Yahoo, and other providers
• Filter by source — separate activity by where it originated

Mailercloud's Zapier integration just got a major upgrade. Version 1.3.0 brings 8 new actions across Contacts, Tags, and Lists — giving you more flexibility to automate your contact management workflows with 6,000+ apps, without writing a single line of code.
Key highlights:

• Create or Update Contact (Upsert) — add or update a contact in one step, no need for separate Zaps
• Delete Contact — remove contacts directly from Mailercloud via any connected app
• Add Tags to Contact — append one or more tags to a contact automatically
• Remove Tags From Contact — cleanly strip tags without affecting other contact data
• Create Tag — create new tags on the fly from within a Zap
• Update Tag — rename existing tags programmatically
• Create List, Update List, Delete List — full list management now available as Zap actions
• Date custom fields now auto-convert to the correct format — no more date errors

Mailercloud now offers Optimized Sending, a send time optimization feature that automatically delivers your campaign to each contact at the hour they are most likely to open and engage — instead of sending everyone at the same fixed time.
Key highlights:

• Each contact receives your email at their personal best hour, based on their historical open behaviour
• You choose the start time — Mailercloud handles the rest across a 24-hour window
• Contacts without engagement history are not skipped — they receive the email at the start of the window, just like a standard send
• The "Audience engagement by hour" chart lets you preview how your contacts are distributed before you send
• Works best for established audiences with sending history — ideal for re-engagement and regular campaigns
• Available on paid plans

Mailercloud has introduced new automation rule triggers, giving you more precise control over when emails are sent in your advanced automation workflows. You can now trigger emails based on how contacts interact — or don't interact — with your campaigns.
Key highlights:

• Opened — trigger the next email when a contact opens a specific campaign or any campaign; send immediately or after a custom delay
• Not Opened — trigger a follow-up when a contact hasn't opened an email, with a default 1-day wait or a custom delay
• Clicked — trigger based on a link click in a specific campaign, any campaign, or a specific link within an email
• Not Clicked — trigger when a contact opens an email but doesn't click any links
• All — send the next email to all contacts regardless of their interaction

Mailercloud now offers Dedicated IP as an add-on, giving you an IP address reserved exclusively for your account. Your sending reputation is built entirely by your own email practices — no other sender can impact your deliverability.
Key highlights:

• Full reputation control — your deliverability depends only on your own sending behaviour
• Isolated from shared senders — no other Mailercloud user shares your IP
• Purchase and manage Dedicated IPs directly from Billing & Usage → Add-ons
• IP goes through Setting up → Warming up → Active status automatically — no manual configuration needed
• Add multiple IPs, cancel individual IPs, or switch between billing cycles anytime
• Available at $50/month or $480/year (save 20%) per IP
• Recommended for accounts sending 100,000+ emails per month

Mailercloud now supports the Model Context Protocol (MCP), allowing AI assistants like Claude and other MCP-compatible tools to connect directly to your Mailercloud account and manage email marketing operations through natural language.
Key highlights:
Manage contacts and lists — create, update, and delete through AI
Access campaign data and performance metrics via your AI assistant
Run pre-send audits and campaign analysis using AI commands
Connects securely using your Mailercloud API key

• Works with Claude, Claude Desktop, Cursor, and other MCP-compatible clients

Mailercloud has expanded its Public API to give developers more control over sender configuration and campaign testing. You can now programmatically access sender and reply IDs, and trigger test emails using your saved test groups.
Key highlights:

• List Sender IDs via API to retrieve all verified sender addresses in your account
• List Reply IDs to fetch configured reply-to addresses programmatically
• Send test emails using pre-saved test groups directly through the API
• Enables seamless integration with custom workflows and automation pipelines

Mailercloud now gives you more flexibility to personalize your campaign listing view. You can choose which columns are displayed on the campaign listing page, making it easier to focus on the data that matters most to your workflow.
Key highlights:

• Show or hide columns based on your preferences
• Reorder columns to match your reporting priorities
• Changes apply instantly without affecting other users' views
• Available directly from the campaign listing page settings

✅ Test Email Group Management in Campaigns

• Create and save multiple test email groups
• Reuse the same group across different campaigns
• Select a test group with one click while sending test emails
• No need to manually enter email addresses every time

• Saves time during campaign testing
• Reduces errors caused by missing or incorrect test emails
• Ideal for teams testing emails across multiple devices, inboxes, or stakeholders

Two-Factor Authentication (2FA) Is Now Available in Mailercloud